Welcome to Web Store

Watch our video below and find out what Web Store can do for you!

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Get a Quick Start and Place a Web Store Order

Learn how to submit a Web Store order from start to finish. 

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Five Ways to Place a Web Store Order

Web Store allows customers to place an order multiple ways. Learn how to take advantage of Web Store's versatility and watch the Five Ways to Place a Web Store Order video. 

To start streaming the video, expand the video to full screen using the white arrows in the top right hand corner and click the white play button. It may take a few moments to load and the video is best experienced in Chrome, Firefox and Internet Explorer.

Web Store's Product Search

Take a look at Web Store's powerful product search. Modify the search parameters to find exactly what you are looking for.

To start streaming the video, expand the video to full screen using the white arrows in the top right hand corner and click the white play button. It may take a few moments to load and the video is best experienced in Chrome, Firefox and Internet Explorer.

Web Store's Product Catalogue

Interested in expanding your selection? Use Web Store's product catalogue. 

To start streaming the video, expand the video to full screen using the white arrows in the top right hand corner and click the white play button. It may take a few moments to load and the video is best experienced in Chrome, Firefox and Internet Explorer.

Working with Web Store's Shopping Lists

Learn how to use Web Store's built in shopping list feature. 

To start streaming the video, expand the video to full screen using the white arrows in the top right hand corner and click the white play button. It may take a few moments to load and the video is best experienced in Chrome, Firefox and Internet Explorer.

Locating Past Web Store Orders and Invoices

Learn how to access previous order submission reports, third-party warehouse stocked product reports and WCC Vancouver invoices. 

To start streaming the video, expand the video to full screen using the white arrows in the top right hand corner and click the white play button. It may take a few moments to load and the video is best experienced in Chrome, Firefox and Internet Explorer.

Tip Sheet: 10% Bottle Restriction

When checking out your Web Store order, you may find a warning that you have exceeded your bottle quantities allowance. Please ensure your location orders in full case quantities as often as possible and maintains a maximum of 10% or less of the total cases ordered within your order period in single bottle units.

For tips on the 10% bottle restriction, open the tip sheet below.

Tip Sheet: Web Store Error Messages

From time to time, customers may encounter Web Store error messages when adding products to quick item entry, using the product search function, uploading a CSV file from a POS system to Web Store and checking out an order.

Download the handy Web Store error message tip sheet below. The sheet walks customers through the errors and how to solve them. 

Web Store Add or Change Users Handbook

Customers that administer their LDB Web Store account can perform the following tasks:

  • Add and delete users
  • Modify the license(s) for which users can place orders
  • Modify a users email address
  • View all users in your outlet using Web Store

Download the Add or Change Web Store Users handbook to learn how.

Register for Web Store

If you are a private retailer or hospitality customer and currently order by email or phone from the Wholesale Customer Centre – you are eligible to order on Web Store. To start ordering online, follow these steps:

  • Apply for a business BCeID.

  • Once you have your primary BCeID login and password, submit our online application.