Download our virtual presentation held with suppliers on April 5, 2023.
LDB Wholesale Operations has developed a new process for SKU management to optimize space in its distribution centres and improve supply chain efficiencies.
The new on-boarding / off-boarding model is designed to move consistent higher volume product into the distribution centres when there is available space and reduce the number of slower moving products stocked. The model also focuses on increasing collaboration and communication between the LDB Wholesale Supply Chain team and vendors, thus improving sales forecasting, space optimization and demand planning.
Please note, the new model is SKU-specific and product sales must meet the following criteria to be considered for on-boarding when there is available space in the distribution centres:
- Wine and spirits: 5 or more cases each week, for at least 9 periods, out of the most recent 12 financial periods
- Beer and refreshment beverages: 25 or more cases each week, for at least 9 periods, out of the most recent 12 financial periods
Further details of the on-boarding / off-boarding model and FAQs are available below.
Vendors with direct delivered SKUs that meet the on-boarding criteria for LDB distribution can add their eligible SKUs to the wait list. Download the Excel wait list template below, fill it out and email it to firstname.lastname@example.org.
Vendors waitlisted after March 8, 2021 will be contacted during future criteria evaluation periods or upon available space in the distribution centres.
As part of the temporary hospitality pricing model allowing hospitality customers to purchase liquor at wholesale price until March 31, 2021, customers with Liquor Distribution Branch (LDB) Hospitality Product Catalogue accounts will also have access to wholesale prices and product information in a searchable price list.
The Hospitality Product Catalogue will now list all products starting September 1, 2020 unless the vendor requests their exclusive direct delivered products to be removed.
Vendors have until August 21, 2020 to complete and submit the Hospitality Product Catalogue “opt out” form listing the qualifying exclusive direct delivered products to be removed from the hospitality price list. Please email completed forms and any questions to LDB Vendor Relations at email@example.com
Exclusive products removed from the Hospitality Product Catalogue and hospitality price list will not have any information made available to customers. Hospitality customers seeking product details and pricing information will need to contact the vendor directly for pricing information on exclusive products not listed in the hospitality price list and Hospitality Product Catalogue.
To assist vendors in preparing shipments to our warehouses, the LDB has created an Inbound Shipment handbook. The handbook contains vital guidelines for all vendors, related to inbound shipments entering the LDB warehouses. Please follow the guidelines outlined in the book – they will be applied when product arrives to our warehouses.
In order to guarantee product quality for our customers, the Liquor Distribution Branch will adhere to the following guidelines when receiving and delivering perishable beverage alcohol products marked with expiry dates and best before dates:
Stale Dated Inventory
- Beverage alcohol products shipped to the LDB distribution centres with less than three (3) months of shelf life remaining will not be accepted and will be returned to the agent/supplier warehouse.
Short Dated Inventory
- If product is received with less than six (6) months shelf life remaining, the LDB reserves the right to return the un‐sold short* and stale dated product left in the LDB distribution centre(s).
*short dated product is defined as less than two (2) months of shelf life remaining.
Both the expiry date and best before date displayed on the product/case/pallet will be treated as the expiry date.
For various reasons, including quality control, products may be returned to domestic vendors or the 3rd import party warehouse. Domestic and import returns are handled differently, please take a moment to review the information below.
The LDB will inform the domestic vendor to pick-up the product from our warehouses within 10 days of notification. Should the product not be picked-up within the time frame allotted, the product will be destroyed at the vendor's cost.
For imported product, the vendor and their 3rd party import warehouse will be notified by the LDB and the product will be transported back to the 3rd party import warehouse.
Download our product registration handbooks specifically designed for agents and manufacturers. The books walk through how to navigate the LDB product registration and activation process.
Check out our agent resource handbook. It's an A-Z guide that covers the importation process, product registration, purchase orders, pricing, frequently used forms and how agents can utilize our LDB Wholesale Customer Centre.
WCC Agent Order Form
- Looking to order a product for a tasting event, place a regular order at full price or order on behalf of a wholesale customer? The newly designed WCC Agent Order form is for you and now available for download from our vendor website.
Agent Allocation Form
- If your product is permanently held on cross-dock, you can allocate your product by using the Agent Allocation Form. Download the form on our vendor website.
- If your product is available for general order, please ask your customer to place an order from their supplying BC Liquor Store or through the Wholesale Customer Centre.
BCLS Serviced Hospitality Customer Agent Order Form
- If your product is not permanently held on cross-dock, you can use this form to order for a Hospitality Customer solely serviced by a BCLS. The hospitality customer will be required to approve the order before submission. Download the form on our vendor website.
The BC Liquor Store retail chain has recently upgraded their systems. As a result, hospitality customers (bars, restaurants, hotels etc.) that purchase directly from BC Liquor Stores are now required to be recorded in the Customer Specific Products (CSP) program.
Both the BC Liquor Store number and the hospitality customer number must now be on the CSP list for the order to be processed.
What do I need to do to prepare for this change?
The LDB is asking you to review your portfolio for any customer-specific products that you sell to hospitality customers through BC Liquor Stores.
If your portfolio includes products restricted to hospitality customers that purchase from BC Liquor Stores, please submit a completed Authorization for Hospitality Customers to Purchase CSP from BC Liquor Stores form found on the LDB Vendor website.
Please include the BC Liquor Store numbers on the list for the locations in which those customers shop. Alternatively, adding “All BC Liquor Stores” to the list will enable the customer to purchase from all BC Liquor Store locations. The form can be emailed to firstname.lastname@example.org.
Download our financial calendar.
Interested in becoming an import agent? Looking for an resource guide? Check out our New Agents section.