The BC Liquor Distribution Branch (LDB) is pleased that job action has halted. The LDB remains hopeful while the parties continue to work towards a resolution and looks forward to welcoming back employees to our distribution centres and wholesale customer centres starting Wednesday, August 31.
We greatly appreciate your continued patience and understanding while LDB Wholesale works to resume operations. It will take a considerable amount of time for service levels to return to normal. We are working closely with our carriers and industry partners to allocate additional resources to support a smooth and expedited resumption of operations.
To allow for the most efficient return to standard service, the distribution centres will focus first on shipping the outstanding orders currently assembled in the distribution centre and fulfilling customer orders that were received prior to job action. We aim to start shipping these outstanding orders on Wednesday, August 31 and customers will be notified by email when their order ships from the distribution centre. To ensure we can get product to customers as soon as possible, we may need to deliver outside of normal delivery windows. We thank you in advance for your patience and kindly request that customers remain flexible for order deliveries.
Communications will be shared with you as soon as possible that will include details on:
- When Web Store will be available and WCC Vancouver will start accepting orders
- When new customer orders will be assembled and shipped
- A new interim process to support vendor appointment bookings
Important notices will be posted on the LDB Wholesale Operations website at www.wholesale.bcldb.com.
Thank you again for your patience and understanding.