Please see below for a service update on BC Liquor Distribution Branch (LDB) Liquor Wholesale Operations.
The LDB recognizes that the past few months have been challenging for our wholesale customers and we greatly apologize that we have been unable to provide normal service levels during this time.
LDB-stocked product
We are pleased to share that we expect to return to normal delivery schedules for LDB-stocked product by Monday, November 7; however, there may be some intermittent delays as we transition back to normal.
Inbound shipments to the LDB are now being booked as per regular schedule and orders are being placed to maintain standard inventory levels at both distribution centres.
Non-stocked wholesale product (NSWP)
We are continuing to address the high volume of NSWP orders to be delivered in time for the holiday season.
- We are now back to receiving a normal volume of NSWP cases per day at DDC.
- NSWP order-to-ship time is currently two to three weeks, plus transportation time from the distribution centre to the customer.
Wholesale customers can assist the LDB in restoring service levels for NSWP by reducing unnecessary ordering. We ask that customers please order only the items they need and have the capacity to receive.
Please direct all inquiries to the WCC at wholesalehelp@bcldb.com or call the WCC at 604-775-0681 or 1-888-775-0681.
We will continue to provide regular progress updates.