Please be advised that heavy snowfall across much of the province is resulting in delivery delays for customers. Current road conditions, particularly in the Lower Mainland and Vancouver Island areas, are impacting our carriers’ ability to deliver customer orders as scheduled. We are doing everything we can to mitigate the impacts of these challenges on our customers and are working with our vendors and freight carriers to ensure shipments are delivered as quickly as possible.
We ask that customers keep their delivery areas clear of snow and ice in order to ensure our carriers can make safe and efficient deliveries to your facilities.
In her January 4 update, Provincial Health Officer Dr Bonnie Henry said that businesses should anticipate that as many as a third of their workforces may become ill with COVID-19 and may not be able to come to work.
Since the start of the pandemic, the Liquor Distribution Branch (LDB) has prioritized the health and safety of employees and customers and has continued to implement and maintain safety protocols at its worksites to prevent the spread of COVID-19.
We recognize that our wholesale customers may be impacted by absenteeism as a result of COVID-19 illnesses and are encouraging customers to advise us if they are unable to accept a shipped order due to staffing limitations.
We are pleased to share that the impacts of transportation disruptions due to limited carrier equipment and disruptions to major routes felt throughout the last two months of last year have been continuing to stabilize.
We acknowledge that the past few months have been particularly challenging for customers, and we apologize for any inconvenience that may occur as a result of weather conditions.
We wish you a very happy New Year and look forward to working with you in 2022 as we strive to continue to provide the best possible service to our customers.