As we move into Week 5 of restart, we are pleased to share that wholesale operations have now returned to normal service levels, and this update provides a summary of our progress to date.
With wholesale operations now back to normal service levels, future updates and important information will be shared as needed on the LDB Wholesale Operations website at https://wholesale.bcldb.com. We value our relationships with our customers and suppliers, and thank you for your continued support throughout the restart process.
Progress update:
Customer order volumes remained steady in Week 4, totalling approximately 495,000 case orders. Outbound shipments for Week 4 totaled approximately 472,000. Our distribution centres are operating at normal service levels and are meeting scheduled delivery timelines across the province.
Inventory and inbound:
Inventory levels remain strong across both distribution centres, with approximately 1.88 million cases on hand and 1.66 million cases available for sale. Inbound volumes for Week 4 totaled approximately 631,000 cases. The overall in-stock rate has improved to 94.4 per cent, with beer and refreshment beverages above 97 per cent, wine at 92 per cent, and spirits at 90 per cent.
Product availability:
Supply constraints on top Diageo SKUs have been resolved and all key Diageo products are now in stock. Our supply chain team continues to work closely with Diageo to build and maintain inventory in preparation for anticipated strong demand over the next two to three weeks leading up to the holidays.
Customers are encouraged to check the Supplier Stock Outs page on the LDB Wholesale Operations website regularly for updates on inventory availability.
Non-Stocked Wholesale Products (NSWP):
As shared in the November 24 post: Temporary Receiving Delays into LDB Warehouse for Select Import Products, we are seeing delays at ContainerWorld affecting NSWP shipments that were scheduled to arrive at our distribution centres last week. As a result, certain NSWP orders may take longer than the usual order-to-ship timeline of up to 10 business days.
We are monitoring this situation closely in collaboration with ContainerWorld and will provide updates to keep customers informed.
Since the restart, approximately 67,944 NSWP cases have been received, including 17,250 cases in Week 4. Appointment availability remains strong at both LDB distribution centres, and we continue to work with ContainerWorld to minimize impacts and maintain the flow of product.
Vendor support services:
New product registrations, wholesale pricing, and import clearances remain fully up to date and within service levels.
Supplier payments:
Supplier payments will continue at the modified terms of net seven days through November. Starting December 1, payment terms will change to net 14 days. Standard payment terms of net 30 days will resume in January 2026. If you have any inquiries, please contact LDB Accounts Payable at Accounts.Payable@bcldb.com.