Important update: LDB Wholesale Customer Centres and Distribution Centres closed temporarily

Due to the current job action by the BC General Employees Union (BCGEU), the BC Liquor Distribution Branch (LDB) will temporarily close its distribution centres and Wholesale Customer Centres (WCC).

This means, as of 3:30 p.m. today and until further notice:

  • the LDB liquor distribution centres in Delta and Kamloops will not receive product or assemble and ship orders
  • appointments at the distribution centres are cancelled and once they reopen, please contact the distribution centre to reschedule
  • the Liquor Wholesale Customer Centres in Vancouver and Victoria will be closed and phone calls and emails will not be answered
    • Liquor Wholesale customer orders will be accepted on Webstore but will not be assembled or shipped until the job action ends and LDB operations resume
    • orders submitted by email will not be entered and should be resubmitted once WCC reopens
    • returns can be submitted but will not be processed
    • customers will not be able to pick up orders at WCC Victoria or the Delta Distribution Centre
    • product allocations can be submitted but will not assembled or shipped until job action ends and LDB operations resume
  • Additional LDB services unaffected by the current job action include:

  • product registration, purchase orders, price change requests and import clearance requests
  • credit card updates, PAP/PADĀ 
  • payments to suppliers
  • enterpriseĀ data services (EDS)
  • warehouse inspections for product samples and damages

We sincerely apologize for this disruption and for the impact to your business.

We recognize the news of the current job action may be concerning for customers, vendors and industry partners.

We commit to providing updates to industry on potential impacts as they become known. Important notices will be posted here on the LDB Wholesale Operations website at wholesale.bcldb.com.

Thank you for your patience and understanding.