Returns due to permanent business closure

The Liquor Distribution Branch (LDB) is updating its hospitality and wholesale customer return guidelines related to permanent business closures.

In addition to the current return guidelines, hospitality and wholesale customers who are returning product due to a permanent business closure are now required to present a copy of official documentation received from the Liquor and Cannabis Regulation Branch (LCRB) confirming their license status is dormant or cancelled.

Please contact the LCRB at 1-866-209-2111 or if you require assistance with obtaining the official documentation.

The return guidelines can be referenced in the customer handbooks using the links below.

Thank you for your cooperation. 


LDB Wholesale Operations