Service Update – delivery delays

The BC Liquor Distribution Branch (LDB) would like to reassure wholesale customers that distribution centres in the Lower Mainland and the Interior have regular inventory levels to supply customers in their regions and we are currently rerouting product in the supply chain as necessary to fulfill customer orders. 

We appreciate your patience that there will be continued service delays but it is critical that we continue to work together by only purchasing items that you need.

The Delta Distribution Centre has regular inventory levels and will continue to service customers in the region with current available stocked product, non-stocked product and bottle picks. 

Kamloops Distribution Centre has regular inventory levels and will continue to service customers in the region with current stocked product subject to availability. The list of KDC stocked SKUs is posted on the LDB Wholesale Website but please review the on-hand availability at time of order.

Products that are not included in the above KDC inventory list are normally fulfilled at the Delta Distribution Centre (DDC) and will not be picked and shipped until transportation routes are reopened. Please note that these temporarily unavailable products include non-stocked wholesale product and single bottle picks and all will be cancelled from your order after you receive your order submission report.

LDB Wholesale Operations has been and will continue to make concerted efforts to work with vendors and freight carriers to maintain regular service levels and to ensure supply as the transportation routes open.

In an attempt to mitigate the impacts to customers as a result of transportation disruptions, the LDB is exploring options with vendors and freight carriers to transfer product and reroute shipments if and when possible. We are also working with the Alberta Gaming, Liquor and Cannabis Commission (AGLC) to transfer some product from AGLC to KDC. 

We are also working closely with industry and would like to remind customers that many of our province’s liquor producers are also available to direct deliver product as noted below. 

BC Craft Brewers Guild

BC Craft Distilleries Guild

New Wave Wine Society (representing cideries, fruit, and mead wine)

Wine Growers BC

We appreciate your patience and will share more information as it is made available. Please visit this website for the latest updates and contact information.