Due to the current job action by the BC General Employees Union (BCGEU), the BC Liquor Distribution Branch (LDB) will temporarily close its Distribution Centres and Head Office. This closure includes the Wholesale Customer Centre (WCC) locations in Vancouver and Victoria, all vendor supply chain related services, and other key cross-functional supports areas such as IT and Finance.  

This means, as of 9:30 a.m. today and until further notice:  

• LDB’s liquor Distribution Centres (DCs) in Delta (DDC) and Kamloops (KDC) will not receive product, assemble, or ship orders.  

• Appointments at the DCs are cancelled and once they reopen, please contact DDC or KDC to reschedule.  

• The Liquor Wholesale Customer Centres in Vancouver and Victoria will be closed and phone calls and emails will not be answered.  

• Web Store will be unavailable, and any orders that have not yet been prepared for shipment will be cancelled. Customers will be informed of the cancellation and are asked to resubmit their orders once LDB resumes operations. 

• Orders submitted by email will not be entered and should be resubmitted once WCC reopens. 

• Returns can be submitted but will not be processed until the LDB resumes operations. 

• Customers will not be able to pick up orders at WCC Victoria or the Delta Distribution Centre. 

The following vendor supply chain related services are temporarily unavailable due to the closure of the LDB Head Office: 

• Vendor inquiries, product registration approvals, product change requests and allocations.  
• Purchase Orders (POs) and non-stocked wholesale product (NSWP) POs for the Delta and Kamloops Distribution Centres. 
• New product pricing and ad-hoc price change requests submitted in Wholesale Price Management (WPM) application or by email. 
• Importation and clearance processing including casual importation. 
• Enterprise data services (EDS) services. 

The following services will continue to the best of our ability; however, there will be delays:   

• Retail Accounting Centre (RAC) orders 

• Supplier payments 

• Preauthorized Debits (PAD) for liquor purchases will be unavailable and hospitality customers will be asked to use an alternate method of payment for their purchases.   

The memos below provide important information on what wholesale customers and suppliers can expect for the duration of job action at the distribution centres, Wholesale Customer Centres and Head Office.    

We recognize the news of the current job action may be concerning for customers, vendors and industry partners. We sincerely apologize for this disruption and for the impact to your business. 

The LDB has no expectation of any vendor, carrier or customer to cross a picket line. We will provide updates to industry as they become available and important notices will be posted on the LDB Wholesale Operations website at www.wholesale.bcldb.com.   

Thank you for your patience and understanding.